Our team of specially trained Expert Citizens evaluators will explore to what extent your service is meeting the INSIGHT Standards. We will use a range of methods including interviews and observations. We may ask your service to provide some information too, for example case studies, and a self-assessment. Information will be written into a report for your service and may include recommendations from our evaluators. Results will highlight good practice and help to reinforce this within systems and services, we will also suggest areas to explore for development and ways to celebrate and share your good practice. Your service will be provided with an official INSIGHT Standard logo for you to display, for example on a door or on a letterhead, to show that you have undergone the INSIGHT evaluation. It is anticipated that services will be visited regularly to ensure continued learning and development.

If you would like to enquire about an INSIGHT evaluation for your organization fill in an expression of interest form on our INSIGHT portal page and our evaluation team will contact you.